Help and support Channels

  • Video Tutorials

  • Video Lessons

  • Our step–by–step video guides will aid you with any task within the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • We give you an easy–to–use Frequently Answered Questions section where you can easily find solutions to the most regularly asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our client support on duty 24/7 to respond to your tech queries. Expect a solution in no more than 60–minute after you have submitted the ticket.

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Forms of Guidance

  • Shared Hosting Support

  • Shared Website Hosting Assistance

  • If you have concerns working with our Linux shared website hosting services or require more resources for your web sites, just let us know and we’ll give you the best professional guidance.

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  • VPS Hosting Support

  • VPS Servers Help

  • In case you encounter issues using your SolusVM administration interface, or with any of the web applications your VPS arrives pre–configured with, just let us know.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly intuitive and easy to navigate. Nevertheless, if, at any moment, you need help, you can rely on our 24/7 technical support service.
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