Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Online Control Panel you can find a detailed Help section offering a multitude of how–to articles and commonly asked questions. They are answered by our support team of skilled techs. Just type in your question and our smart software will offer you the most suitable answer.

  • Top quality support service

  • Tutorial Videos

  • If you would rather watch how a task is done or how an issue is solved, instead of just reading about it, then examine our collection of instructional video tutorials. They address lots of different issues and will help you quickly find your way around the Online Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 help desk service and a sixty–minute support ticket response guarantee. Our accomplished tech support engineers will be online 7 days a week to answer your enquiries and to sort out any problem that you may possibly come across. Simply open a support ticket from the Help Center and we will reply without any delay at all.