1 hour ticket response
Prompt support is our paramount concern and that’s why we’ve got a team of skilled customer support engineers who will be happy to provide a prompt solution to any question that you may have. Just post your customer support ticket from the Online Control Panel and we’ll respond back to you within 60 minutes at the latest. Actually, we strive hard and aim for a twenty–minute technical support ticket response time.
A Premium–Quality Customer Support Service
We’ve got a team of web hosting support engineers who will be happy to reply to all your questions anytime you are in need of assistance. The vast majority of our help desk support team representatives have several years of experience in the Linux shared website hosting field, which suggests that you can always depend on swift and appropriate answers to your requests.
An Easy–to–Navigate Help Center
In the Online Control Panel you can find an intuitive Help Center section where you can find quick suggestions on how you can use our services. You can get the answers to your inquiries in the F.A.Q. section, see more suggestions in the web hosting account administration articles or watch the instructional video tutorials.
