Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Guarantee

  • Our tech assistance Dept is on–line 24/7/365 to reply to all of your assistance demands. Each ticket you send out to us is going to be replied to within no more than 1 hour. If your issue requires the help of one of our administrators, we will address the ticket to the technician on duty and will let you know that the problem will soon be resolved.

  • Top quality support service

  • Top–class Technical Help Service

  • Our customer help and support Dept is going to be online for you round–the–clock to to reply to all assistance request tickets that you send to us. We offer technical help and support for the software applications that are installed in advance on your server. These include our custom made Online Control Panel, the selected OS plus the server administration panel (depending on the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • In the Online Control Panel that is provided as a gift with your virtual server, you will discover an instructional Help section, that features all you need to be informed about when organizing your web sites and software. We have included a wide selection of how to articles and video courses that show the essential website maintenance tasks in an easy to comprehend manner.